Integration assurance
Customer journeys
Live monitoring
Customer journey assurance
Measure the service customers receive, not only system uptime.
| Critical journey | Success | Median time | Failure | Control state |
|---|---|---|---|---|
| Sign in → balance | 99.18% | 612 ms | 0.82% | Within tolerance |
| NIP transfer → credit | 96.42% | 4m 18s | 3.58% | Outside tolerance |
| Debit → alert received | 91.07% | 7m 42s | 8.93% | Outside tolerance |
| Password reset | 98.61% | 48 sec | 1.39% | Watch |
Synthetic probes
Safe test journeys every 60 seconds