Active incidents
3
2 require executive attention
Integration assurance
Command centre
Live monitoring
Service impact, translated for action.
A joined view across channels, payments, data and customer operations.
Customers affected
4,824
↓ 12.4% since last hour
Value in exception
₦599.2m
Across 3 payment rails
Journey assurance
96.8%
Target ≥ 99.5%
Priority incidents
Ranked by customer and financial impact
Impact tolerance
2 services outside tolerance
NIP transfers15 min tolerance
Customer alerts5 min tolerance
Mobile access99.5% availability